![]() But during installation, no matter which launcher you downloaded from here - it will download and install the latest available version (that is, the one that does not work for me). If you're unable to launch BlueStacks 5 to send us a problem report, you can use the BlueStacks Log Collector program to send us a problem report by following the steps mentioned in this article. Because it allows you to download the launcher. Along with the MEMORY.DMP, send us a detailed Problem Report and mention "BSOD" in the description so that we can help you find a resolution to this issue.ħ. Note: File size can be large, hence it cannot be sent as an email attachment.Ħ. ![]() Please check the date and time of the file before sending it, to ensure that it is indeed the latest file created just after the restart of your PC. Please upload it to a file-sharing service, like Dropbox, Google Drive, etc. Locate the BlueStacks launcher, right-click on it, and select Properties. And once done, the BlueStacks should work if it was not opening earlier. However, if the issue still persists, send us the MEMORY.DMP file from the location C:\Windows\ on your PC. In case see Starting BlueStacks, please wait for an extended period and make sure the related services are running. If you're using Avast Antivirus, following the steps mentioned in this article can also help resolve the issue.ĥ. ![]() Then, download and install the latest version of BlueStacks from our official website and see if this resolves the issue.Ĥ. Enable Virtualization on Windows 8, 8.1ģ.Click on the links below to learn how to: Now, please ensure that Virtualization is enabled on your PC. Uninstall BlueStacks completely by following this guide.Ģ. In such a scenario, please follow the procedure given below in order to solve this issue:ġ. This article will explain what to do if you get a blue screen stating ":( Your PC ran into a problem" while using BlueStacks 5, causing your PC to restart.
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